Call Hydro Ones province-wide power outage and emergency number at 1-800-434-1235 (24 hours a day, 365 days a year). If your call represents a life-threatening emergency, call 911 first. Remember to always stay clear of downed lines or equipment by at least 10 meters.
Power outages are never fun, but they are a fact of life and every homeowner will have to deal with a power outage sooner rather than later. Whether it’s a blown fuse, a power outage across the block or inclement weather, your home’s power is not 100% immune to natural causes or everyday wear and tear.
Don't worry, there are 10 steps all homeowners must take when their power goes out. As long as you follow the list, you and your family will be safe and ready no matter how long the outage lasts.
Always check the circuit breakers first. All breakers should be on the “on” side, but if a breaker tripped, it would have moved to the “off” side. Make sure all breakers are in the same position. If all the breakers are in the “on” position, turn off the main breaker and then switch it back “on.”
If all this sounds like gibberish, you may need to call an electrician.
If your power is still off, most likely, there was an outage in the neighborhood. Go outside and check. If you see other houses with no light, chances are, there was a power outage. Either way, go knock on a few doors to make sure.
If they do have power, an electric line may have gone down. If you see it, do not go near it. Call your local electric company if you see a downed line.
If you don’t see a down line and your power is still out, call your local power company and let them know of the outage. Chances are, they already know, but either way, they can give you an update.
With the power out, you will have to use your cell phone. Make sure it’s charged and only use it when you must.
Depending on the time of year, it may start to get cold. Make sure you stay warm and bundle up. Dress in layers and wear a hat and gloves if need be. If you’re really cold, you could also take a warm shower. Hot water heaters can stay warm for hours even after a power outage.
Additionally, this would be a great time to utilize that wood-burning fireplace. Hopefully, you stored some extra wood in case this outage last awhile.
Try not to open the refrigerator or freezer to preserve the cold air in there, but if you must, remove all perishable food items. The air in the fridge will remain cold for a limited time after the power outage. The more you expose it to room temperature, the faster it will warm up and the faster your food will spoil.
Even when the power is out, you'll have to eat! Always have canned and non-refrigerated foods available. If you must, you can cook some proteins with an old campfire stove, but hopefully, you have other readily available foods.
Many gas stoves use electric igniters, but you can still light them with a match and cook your food. However, be very careful as you are likely working with very little light. No Gordon Ramsay action.
As many of you know, a lack of water can cause serious problems. Many homeowners have numerous bottles of water available, but others will have to use the resources available. If you can, fill your bathtub with water. Fill your sinks. Fill anything you can in case this outage last awhile. Water supplies may go out, which is why it’s important to always have alternate sources of water available.
Do not unplug the fridge. However, you can unplug the microwave, surge protectors providing power to multiple electronics and so on. When the power comes back on, a power surge could damage some of your major appliances if they are plugged in.
Just because your power is out, that doesn’t mean that’s the case all around town. Go out and grab a hot meal or stay cool in a local movie theatre. As long as the fireplace and stove are not on, your home will be in one piece when you return.
If you're having a major power outage, don't try to fix it beyond the tips provided. Electrical work should be done by a skilled professional. This saves you from potential injury and damage to your home.
While they’re not common, every homeowner goes through a power outage or two. As long as you take the necessary steps above, you can rest assure that you and your family will be safe until the power comes back.
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